At OrderFood.ca, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile applications, or any other services provided by OrderFood.ca. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information:
- Account Information: Name, email address, phone number, delivery address, and login credentials.
- Payment Information: Credit/debit card details and billing address, processed securely via third-party payment processors.
b. Non-Personal Information:
- Usage Data: IP address, browser type, operating system, and pages viewed.
- Location Data: Precise or approximate location data to enable delivery services.
c. Information from Third Parties:
- Information from social media accounts (if linked).
- Data from partner services or vendors (e.g., restaurants or delivery providers).
2. How We Use Your Information
Your information is used to:
- Provide and personalize our services, including order management and delivery.
- Process payments and communicate order updates.
- Improve our platform, troubleshoot issues, and enhance user experience.
- Send promotional materials, offers, or notifications (with your consent).
- Ensure legal compliance and prevent fraud.
3. Sharing Your Information
We share your information only as necessary to provide our services or as required by law:
- Service Providers: Delivery personnel, partner restaurants, and payment processors.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- Legal Obligations: To comply with legal processes or enforce our terms of service.
- Aggregated Data: Non-personal data shared for analytics or marketing purposes.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications.
- Restrict or object to certain data processing activities.
- Withdraw consent where applicable.
To exercise your rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: For website functionality.
- Analytics Cookies: To understand user behavior and improve our services.
- Advertising Cookies: To show relevant ads.
You can manage your cookie preferences through your browser settings.
7. Data Security
We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected without parental consent, we will delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page regularly for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: https://orderfood.ca/contact-us/